Legal
Privacy Policy
Last updated September 25, 2026
Net-Tech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and mailing address provided through our contact or support forms.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
- Cookies & Analytics: We use Google Analytics to understand how visitors find and use this site. It sets cookies that record pages viewed, approximate location derived from IP address, device and browser type, and how you arrived here. We use this in aggregate to improve the site. We do not use it to identify individual visitors, and we do not sell this data. Google processes analytics data to provide the service. You can opt out with the Google Analytics opt-out add-on or by blocking cookies in your browser.
2. How We Use Your Information
- To provide, operate, and maintain our IT services.
- To respond to your inquiries and support requests.
- To send transactional messages related to your service requests (e.g., appointment confirmations, ticket updates, service reminders).
- To send promotional or marketing messages only if you have provided explicit opt-in consent.
- To improve our website and services.
- To comply with legal obligations.
Website inquiry delivery and measurement
Our forms collect business contact details, location, service interest and your message so Brian Adair and Net-Tech can respond. Vercel hosts the website and processes form requests; Resend delivers the notification email. Support requests may also be passed to our LeadConnector support workflow. Please do not include passwords, patient records or other sensitive records in these forms.
We retain the landing-page path, referring website and campaign tags with an inquiry when available to understand which marketing led to it. Custom Google Analytics events record form acceptance, service category and link clicks, without sending your name, email, phone number or message text. A phone-link click does not tell us whether a call connected.
3. SMS/Text Messaging Policy
By providing your phone number and checking the appropriate consent boxes on our forms, you agree to receive text messages from Net-Tech. Our SMS practices are as follows:
- Transactional Messages: If you consent, we may send non-promotional messages such as appointment reminders, service updates, account notifications, and support-related communications. Message frequency varies based on your service activity.
- Marketing Messages: If you separately opt in, we may send promotional messages including special offers, new service announcements, and newsletters. Message frequency may vary.
- Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message.
- Help: Reply HELP to any message for assistance, or contact us at support@nettech.ms or (662) 539-7787.
- No Sharing: We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing purposes. SMS consent data is not shared with any third parties except as required by SMS service providers (e.g., carriers) to deliver messages.
- Consent Not Required for Purchase: Your consent to receive SMS messages is not a condition of purchasing any goods or services from Net-Tech.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted vendors who assist us in operating our business (e.g., CRM platforms, SMS delivery services). These providers are bound by confidentiality agreements.
- Legal Compliance: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. SMS consent records are retained for the duration of your consent plus a reasonable period thereafter for compliance purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications at any time.
- Withdraw consent for SMS messaging by texting STOP.
8. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Net-Tech
- 112 W Main St, New Albany, MS 38652
- Phone: (662) 539-7787
- Email: support@nettech.ms

